TEMPLATE TOWN FAQ’S
EVERYTHING YOU NEED TO KNOW
How it works (with zero tech overwhelm)
We believe launching your site should feel clear and doable, not like you need a degree in web development. Here’s what to expect:-
Browse our collection of Squarespace templates, each designed for a specific niche. Click to view the live demo, get the details, and when you're ready, check out. Be sure to add on an install if needed. You’ll receive an digital pdf with a link to your resource page shortly after purchase and your template within 24 hours.
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While we set up your new site, you’ll get access to your resource portal — a single page with everything you need, and nothing you don’t. You’ll get access to easy to follow tutorials on how to edit your site, but also tons of resources like free stock photography recommendations and branding tips.
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Within 24 hours, we’ll deliver your template into your Squarespace account as a brand-new site, complete with a 6-month free trial. You’ll have time to customize and launch it your way — with support if you need it.
YOUR QUESTIONS, ANSWERED
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Due to the digital nature of our products, all sales are final. But we’re here to help if you hit a snag!
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You’ve got plenty of room to make it your own. Customize colors, fonts, layouts, and content to reflect your brand — all without needing custom development. In your template resources, we go over how to easily add or remove template sections, copy sections from one page to another with just a click of a button, and so much more.
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Not at all. Our templates are designed for Squarespace’s built-in editor.
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Very. If you can drag and drop, you’re golden. Each template comes with step-by-step instructions, a video walkthrough, and a built-in guide right inside your site — so you’re never stuck guessing. Everything is labeled, organized, and built with intention. Swap out images, update text, tweak colors — it’s all point-and-click.
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After purchasing, you’ll instantly receive access to your template resources. Within 24 hours, you’ll receive an invite to your email from Squarespace to manage your new site. Opting for a done-for-you install? You’ll receive a PDF with purchase that links to a quick form to fill out giving us the info we need to complete the install.
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No problem. Our templates work whether you’re starting fresh or giving your current site a refresh. You have a few choices for implementation, which we cover in our install guide.
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Just a Squarespace subscription. Maybe a few add-ons for scheduling, e-commerce functionality, or invoicing, all of which can easily be added on right inside of Squarespace — no managing 12 different software subscriptions for what your digital home at Squarespace can do for you.
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Absolutely not. Our templates are built for real people — not developers. You won’t need to touch a single line of code to get a bold, functional site that feels custom. Unlike other templates that look good in the demo but fall apart without custom CSS, every Template Town design is tested, polished, and Squarespace-native. That means everything works right out of the box — drag, drop, swap, publish. No tech headache, no late-night Googling, no “why is my mobile menu broken?” energy. Just a solid, good-looking site you can manage yourself.
YOUR INSTALL OPTIONS
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YOUR INSTALL OPTIONS -
OPTION #1
Start Fresh with a New Site
Best for: Starting with a clean slate or you don’t have a current Squarespace website.
We deliver your template as a brand-new Squarespace site via email within 24 hours of purchase. This is the perfect option if you’re ready to leave your old site behind and want a fresh start or if you don’t have an existing site on Squarespace.
OPTION #2
Install Template on Existing Site
Best for: Keeping your current site but upgrading the look
We’ll install your new template directly into your existing Squarespace 7.1 site in an unlinked section, allowing you to work on it privately without affecting your live site. Installation is completed within 24 hours of install form submission, during normal business days/hours.
